Case study 02 / 07Operations

Works / Changu App

Changu App

The operations hub behind Malawi’s super app for food, rides, stays and payments: one multi-tenant dashboard for merchants, restaurants, fleets and admins.

Visit live site
Role
Senior Software Engineer
Year
2026
Client
Changu
Link
changu.app
Services
Multi-tenant SaaSReal-time dispatchPayments & payoutsAnalytics
Technology
LaravelReactLivewireReal-time APIsMySQLData viz

My role

I built and deployed the web dashboard that runs the whole operation: portal modules for each business vertical, live dispatch tooling, and the financial and analytics suite.

The challenge

Four very different businesses (restaurants, hotels, drivers and a wallet) all run on one app. Each needed its own tools, yet the money, the data and the live operations had to stay in one place.

01 — Portals

One dashboard, every vertical.

Independent portal modules for each business: restaurant owners manage menus and track live orders, hotel managers update room availability, and admins see everything.

Changu Food, Ride, Wallet and Stay

02 — Live operations

Dispatch you can watch.

Real-time dispatch and monitoring interfaces stream live telemetry for active ride-hailing routes and delivery driver statuses to the operations team.

Changu Food

Food

Changu send money

Send

Changu Wallet

Wallet

Changu Stay

Stay

03 — Money & insight

Payouts that settle themselves.

Digital wallet tracking, utility billing reconciliation and automated payout pipelines for multi-merchant settlements, plus high-performance tables and charts for every vendor.

Changu App: order food, book rides, find places to stay and pay

Impact

By the numbers

20k+App users whose orders, rides and payments flow through the dashboard
4Verticals: food, rides, stays and wallet, each with its own portal
LiveTelemetry for active routes and driver statuses

Visual language

Colour

The palette carried across the product, sampled from the live site.

#004810

Changu green

#F8B800

Mango

#000000

Night

#F8F8F8

Paper

Live site — keep scrolling

Full Changu App homepage on desktop
Full Changu App homepage on mobile

Next

More works

All projects →